Opens in a new tab

Privacy Policy

About Us

Conflite is a business based in Australia and we provide conference presentation management software (the “ Services ”).

About our Privacy Policy

We respect your right to privacy and take seriously our responsibilities in relation to the processing of personal data. We do not collect or process personal data unnecessarily. 

In accordance with the Australian Privacy Act 1988 (including the Australian Privacy Principles contained therein) & the Privacy and Other Legislation Amendment Act 2024, this privacy policy (the “Policy” ) describes how we collect and use personal data.

This Policy sets out important information about your rights in relation to the processing of your personal data, and the basis upon which any personal data we collect from you, or that you provide to us, will be processed in connection with your use of this website, www.conflite.com ( “our Site” or “the Site” ) and/or the services and applications accessible through it.  We do not knowingly attempt to solicit or receive information from children.

Controller and Processor

Under this Policy, we act as both “controllers” of the personal data you provide to us and the “processor” of personal data. We are a “controller” when we control personal data provided to us by our employees, clients/conference organizers and conference participants or presenters at events (to a certain limited extent); and we decide on the purpose and means of processing this personal data.

Where we process personal data on behalf of conference organizers in relation to any particular conference, we do so as processor.

THE INFORMATION WE COLLECT

We will collect and process the following data about you for the following purposes:

Information you give us.

Your Data. This is information about you that you give us about yourself or third parties by filling in forms on our Site or within our apps, uploading  files, or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you use our Site, or the Services, or report a problem with our Site.

The information you give us may include:

  • Identity Data: names, e-mail addresses, phone numbers, titles, and photographs.
  • Feedback Data: surveys, ratings and comments.
  • Profile Data: password, email subscriptions and account preferences.

Where payments are taken via the Site or associated apps, all payment details like chargeable card details and addresses are processed by our third party payment gateway.  

Information we collect about you.

Automatically Collected Information. With regard to each of your visits to our Site we might automatically collect the following information:

  • Technical Data: technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, how often you use the application and other performance data; and
  • Usage Data: information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), products you viewed or searched for, page response times, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs) and methods used to browse away from the page.

While we can never guarantee that the transmission or processing of personal data is entirely risk free, especially the transmission of personal data over the Internet, CONFLITE is committed to ensuring personal data is processed in a lawful, fair, transparent and responsible way.

Aggregated data

We also collect, use and share aggregated data such as statistical or demographic data for any purpose. Aggregated data could be derived from your personal data but it is not considered personal data in law as this data will not directly or indirectly reveal your identity. This aggregated data is anonymous. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature.

Special category data

We do not require or collect any personal data or any special category data, unless you decide to provide this information to us.

If you fail to provide personal data

Where we need to collect personal data in order under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with the services). In this case, we may have to cancel a product or service you have with us but we will notify you via email if this is the case at the time.

COOKIES

What are cookies and why we use them.

The Site might use cookies. “Cookies” are small text files which are stored by your browser on your computer and are normally used to gather statistical information and to analyze trends of use or access to a website. Cookies cannot be used to run programs or deliver viruses to your computer. We use cookies to collect such information as IP-addresses, type of operating system, browser type, browser language, the history of queries, data concerning shows of advertising messages and user’s clicks on them.

Cookies may be used to save your personal preferences so you do not have to re-enter them each time you access the Site.

WHAT WE DO WITH YOUR INFORMATION

We will only use your personal information when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we have entered into with you.
  • Where it is necessary for our legitimate interest (or that of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal or regulatory obligation.

Change of purpose.

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us at [email protected] If we need to use your personal data for an unrelated purpose, we will notify you via email and we will explain the legal basis which allows us to do so. Please note that we may process your personal data without your knowledge or consent, in compliance with this Policy, where this is required or permitted by law.

How long we keep your information.

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. This means that the period of time for which we store your personal data may depend on the type of data we hold. To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. This may vary according to legal requirements or other regulatory requirements in a particular country. For more information about our data retention policies please contact us at [email protected]

DISCLOSURE OF YOUR INFORMATION

We do not sell your personal information to third parties for marketing purposes. We may disclose information to third parties if you consent to us doing so as well as in the following circumstances:

You agree that we have the right to share your personal information with the following recipients or categories of recipients:

  • Selected third parties including:
    • business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you in relation to the Services;
    • government agencies, authorities or departments for the purposes of complying with any security requirements or legal obligations in relation to the Services;
    • analytics and search engine providers that assist us in the improvement and optimization of our Site.

We will disclose your personal information to third party recipients:

  • in the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of our business or assets;
  • if all or substantially all of our business or assets are acquired by or transferred to a third party whether in the event of a merger, reorganization, transfer of undertakings, receivership, liquidation or other winding up or any other similar circumstances, in which case personal data held by us will be one of the transferred assets;
  • if we are under a duty to disclose or share your personal data in order to comply with any law, legal obligation or court order, or in order to enforce rights under other agreements;
  • to protect our rights, property or safety and of our customers, or others. This includes exchanging information with other companies and organizations for the maintenance and security of the Site and Services.

TRANSFER OF DATA

Personal Data may be shared and/or transferred to our trusted partners and service providers where the privacy and data protection laws may differ from those in your jurisdiction. This is only for the purposes of providing, and to the extent necessary to provide, the Services to you. 

THIRD PARTY MATERIAL

We always endeavor to deal with vendors and other third parties who have adequate security measures in place to safeguard the security of personal data. That said, we, our employees and/or agents accept no liability whatsoever arising from the content or reliability of any third party materials or websites referenced by hyperlink or other means on the Site or for the data collection and use practices or security measures used by such third parties. If you submit personal data to any of those sites, your personal data is governed by their privacy policy. 

SECURITY MEASURES

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who, in our opinion, need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

YOUR PERSONAL DATA AND YOUR RIGHTS

Accessing your Personal Data.

You may request access at any time to a copy of the personal data we hold about you. Any such request should be submitted to us in writing and sent to [email protected] We will need to verify your identity in such circumstances and may request more information or clarifications from you if needed to help us locate and provide you with the personal data requested.

There is usually no charge applied to access your personal data (or to exercise any of the other rights). However, if your request is clearly unfounded, repetitive or excessive, we may charge a reasonable fee. Alternatively, we may refuse to comply with your request in these circumstances.

Right of Restriction.

You may restrict us from processing your personal data in any of the following circumstances:

  • you have contested the accuracy of the personal data we hold on record in relation to you or for a period of time to enable us to verify the accuracy of the personal data;
  • the processing of your personal data is unlawful and you request the restriction of use of the personal data instead of its erasure;
  • we no longer require your personal data for the purpose of processing but you require this data for the establishment, exercise or defense of legal claims; or
  • where you have contested the processing pending the verification of our legitimate grounds.

Corrections or Erasure (Right to Rectification and Right to Be Forgotten).

If we hold personal data concerning you which are no longer necessary for the purposes for which they were collected or if you withdraw consent for us to process your personal data, you can request the deletion of this personal data. We will retain minimal personal data in order to comply with this request. This right, however, will not apply where we are required to process personal data in order to comply with a legal obligation. If the personal information we hold about you is inaccurate, you may request to have your personal information updated and corrected. 

Your Right to Object.

You have the right to object to the processing of your personal data at any time:

  • for direct marketing purposes;
  • for profiling to the extent it relates to direct marketing;
  • where we process your personal data for the purposes of legitimate interests pursued by us, except where we can demonstrate compelling legitimate grounds for this processing which would override your interests, rights and freedoms or in connection with the enforcement or defense of a legal claim.

To exercise your right to object at any time, please email [email protected]

Should you object, we will no longer process your personal data for these purposes unless doing so is justified by a compelling legitimate ground as described above. We will retain minimal personal data in order to comply with this request. For more information about our marketing practices, please see the Marketing Communications section below.

Data Portability.

Where we process your personal data by automated means (i.e., not on paper) and this processing is based on your consent or required for the performance of a contract between us, you have the right to request from us a copy of your personal data in a structured, commonly used machine-readable format and, where technically feasible, to request that we transmit your personal data in this format to another controller.

Profiling.

Profiling is an automated form of processing of personal data often used to analyze or predict personal aspects about an individual person. This could relate to a person’s performance at work, economic situation, health, personal preferences, reliability, behavior, location or movements. An example of this would be where a bank uses an automated credit scoring system to assess and accept/reject a loan application.

You have the right to be informed if your personal data will be subject to automated decision making, including profiling. You also have the right not to be subject to a decision based solely on automated process, including profiling, where that decision impacts on your legal rights. There are some exceptions to this rule, where, for example, the decision is necessary in connection with the performance of a contract between us, is authorized by law or where you have given your explicit consent to this automated processing. We engage in profiling in order to identify your location so that we can provide the Services to you.

Personal Rights

The rights described in this section are personal rights and are exercisable only by the individual person (or data subject) concerned.

MARKETING COMMUNICATIONS

General.

We will not use your data to send marketing communications to you about promotions,competitions, updates and new products/services that may be of interest to you, unless we have your permission to do so.

Your right to object to marketing.

You have the right to object at any time to the processing of your personal data for our marketing purposes. To do so at any time, please contact us at [email protected] You may also opt out of receiving marketing communications at any time by selecting the unsubscribe option when you receive an electronic marketing communication from us. The withdrawal of your consent will not impact upon the lawfulness of processing based on your consent prior to the withdrawal.

CHANGES TO THIS POLICY

Any changes made to this Policy from time to time will be published at the Site.

Any material change to this Policy which is relevant to or impacts on you or your personal data, will be notified to you in advance by email. In this way, you will have an opportunity to consider the nature and impact of the change and exercise your rights in relation to that change (e.g., to withdraw consent or to object to the processing) as you see fit.

QUESTIONS OR COMPLAINTS.

Contact Us. If you have any questions or complaints relating to this Policy, please contact us at [email protected]

Supervisory Authority. We are committed to the processing of personal data in a fair, lawful and transparent manner. If, however, you believe that we have not complied with our obligations under the The Privacy Act 1988 (No. 119, 1988) (as amended) (‘the Privacy Act’) you have the right to lodge a complaint with:

Office of the Australian Information Commissioner (OAIC)

Phone: +61 1300 363 992

Email: [email protected]

Website: oaic.gov.au 

Effective Date of this Policy: 02 June May 2025